Former cast member and Disney World travel agent asks guests not to post videos of characters

Former cast member and Disney World travel agent asks guests not to post videos of characters

Bad guest behavior has skyrocketed at Walt Disney World Resort since the Disney parks reopened during the COVID-19 pandemic. Earlier this month, a fight at the Magic Kingdom left one person hospitalized, three arrested and two families banned from the parks.

disney world brawl
Credit: Screenshot via TikTok

Now, a former entertainment actor and current Walt Disney World Resort travel agent is speaking out against disruptive behavior on TikTok:


Magical ruiners are not welcome here #disneyworld #disneyadult #travelagent #disneycreator #vacation

♬ original sound – Jill Beignet

Jill, @disney_beignet, calls the behavior “out of control.”

“Guests break rules, make a mess and are generally rude and obnoxious to cast members and other guests alike,” explains Jill.

Credit: Disney

Furthermore, Jill is concerned that social media is encouraging more and more guests to post interactions with characters and cast members on social media, “who could lose their jobs even if they do nothing wrong:”

“I will say this as kindly as I can. On your Disney World vacation, if you plan on cutting in line, yelling at other guests, blatantly ignoring safety rules, or just generally making yourself a nuisance to cast members who are already overworked and underpaid, I don’t want you as my client . And please unsubscribe from this channel as well.”

One of Jill’s nearly 55,000 followers asked her to clarify why it was a bad idea to post videos of Walt Disney World cast members and character performers. She posted this follow-up video:


Reply to @glitterpinkparks Disney cast members are people #disneyworld #disneyland #disneyadult #disney #familieferie

♬ original sound – Jill Beignet

“Character performers at Disney World have been fired because they went viral for doing an amazing job,” explains Jill. “…Part of the reason for that is because even though Disney characters are unionized, Disney still sees them as pretty expendable. I mean, there’s a million other people who would love to do that job, so if you’re causing trouble on any way for the company, you’re just not worth it.”

peter pan disney world
Credit: Disney

Even if a character interaction goes viral for being overwhelmingly positive and awesome, entertainment actors can be fired if a manager sees the video and feels “it broke some rule or was out of character.”

Related: Disneyland cast members describe skipping meals, sleeping in cars, doing sex work to survive

Jill explains that a few years ago a Peter Pan performer at Disneyland Park went viral for being amazing with guests. He became so popular online that guests came to the Disneyland Resort just to see him perform as Peter Pan.

peter pan disney world
Credit: D23

“So if someone else was Peter Pan that day, they would be upset and complain. It became an operational issue that he was either fired or Disney insisted that he quit or be fired. It’s not entirely clear,” says Jill.

This doesn’t mean you have to keep your magical Disney Park vacation videos to yourself, says Jill:

“If your family has an amazing meet-and-greet with Mickey or Cinderella, you can post it on social media. But make sure your privacy settings limit it to being seen by your friends. Because at the end of the day, everyone is Disney Cast -members people. They have lives and families, and these jobs are how they provide for them.”

Cinderella in Princess Fairytale Hall
Credit: Disney

At the end of her TikTok, Jill reminisces about her time as a Walt Disney World character performer during her Disney College program. She says she “would do it again in a heartbeat.”

Related: Disney cast member Wrangles Snake as Magic Kingdom guests watch

“But I had constant anxiety and fear that I was going to lose my job because of an interaction.”

Do you think guests should post videos of Disney Park cast members?

Please note that the story outlined in this article is based on a personal Disney Parks Guest experience. No two guest experiences are the same, and this article does not necessarily reflect Inside the Magic’s personal view of Disney Parks operations.

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