Passengers were forced to carry luggage over railway tracks after the train stopped

Passengers were forced to carry luggage over railway tracks after the train stopped

In the moment, passengers were forced to drag their luggage across railway tracks after an electrical fault halted the Stansted Express train on the hottest day in UK history

  • More than 100 travelers had to travel to Broxbourne station on foot
  • Passengers on the train to London Liverpool Street disembarked through the cab
  • British Transport Police then directed the crowd to walk between the railway tracks
  • Travelers rolled their holiday luggage over ballast and sleep on the ground

Rail passengers were forced to carry their luggage alone after a Stansted Express service stopped between stations during Britain’s hottest day on record.

Extraordinary video shows more than 100 travelers forced to walk to the nearest station, Broxbourne, on Tuesday as temperatures hit 40C (104F).

With the carriage doors locked shut due to problems with the power supply, passengers on the train to London Liverpool Street had to travel through the cab.

The clip showed a woman struggling to get down from the cab during the 6pm incident, with staff helping her place her feet correctly on the steps.

British Transport Police then directed the crowd to walk between the railway tracks as they wheeled all the holiday luggage over the ballast and sleepers on the ground.

One of the officers could be heard saying: ‘Can I ask you to go in between the running lines’ and ‘stay here, I need you to stay within these lines.’

He was also heard telling a passenger: ‘Excuse me, I know it’s a great photograph, I need you inside the running line.’ And another officer said: ‘Come on, we’ll go on TikTok later, we’ll all dance and everything will be happy, come on.’

Passengers ended up at Broxbourne station in Hertfordshire with some boarding a replacement bus – while others opted to pay extra for taxis for a quicker journey.

Gloria Reina, 35, a passenger on the train, said today: “We came back from our holiday in Madeira in Portugal. We hopped on the first train bound for Liverpool Street and then, halfway through the journey, the train stopped.

Passengers were forced to carry luggage over railway tracks after the train stopped

The video starts with passengers on the Stansted Express train waiting for more information

A passenger filmed a clip from inside the train watching travelers already on the track

A passenger filmed a clip from inside the train watching travelers already on the track

The passengers had to walk through the cab and were helped off one by one

The passengers had to walk through the cab and were helped off one by one

One woman appeared to be struggling to get off

The woman was eventually able to get off

One woman seemed to struggle with where to put her feet, but eventually managed to get off

“The lights went off, the air conditioning went off, the lights at the doors went off. They tried to get the train back on for 20 to 25 minutes before they told us we had to get off. The next station was about 300 meters away. They said the power was down in the area so the train couldn’t get us there.

“They told us a bus would come to collect us, but after the whole journey from getting on the train to getting home was approaching five hours, we decided to spend another £40 on a taxi. This was an expense we had not expected. I was more worried about the children – there were a lot of children. And people with huge suitcases.

“We got tap water which was good in the heat, but it was very hot. It was so hot, almost 40 degrees. We were sweating a lot and definitely needed water.

Gloria posted about the incident on TikTok yesterday where her videos have attracted almost 190,000 views. Hundreds of viewers left comments – with one saying: ‘I was on this train. The whole attempt to get home was hell.

Record temperatures in Britain caused chaos for rail companies this week, with mass cancellations and scenes of chaos at London King’s Cross and Euston.

Passengers had to walk along the train tracks to get to the nearest station, Broxbourne

Passengers had to walk along the train tracks to get to the nearest station, Broxbourne

A British Transport Police officer tells passengers to walk inside the railway lines on the track

A British Transport Police officer tells passengers to walk inside the railway lines on the track

Passengers eventually arrived at Broxbourne station where a bus replacement service was put on

Passengers eventually arrived at Broxbourne station where a bus replacement service was put on

A spokesman for Greater Anglia told MailOnline: ‘We are very sorry for the disruption on Tuesday. There were several issues across our network caused by the extreme weather, which was not unexpected given the very high temperatures we experienced.

“The forecast conditions are why we advised passengers not to travel unless their journeys are essential and to be prepared for delays, given the speed restrictions imposed to ensure the safe continued operation of the network and the likelihood of heat-related issues , on what turned out to be the hottest day ever recorded in the region and Great Britain.

“Trains were disrupted by power supply problems in the Broxbourne area from around 5.30pm on Tuesday. The 16.57 Stansted Airport to London Liverpool Street service could not continue and passengers were safely evacuated from the train.

“Staff from Greater Anglia, Network Rail and British Transport Police assisted with the evacuation and passengers were escorted on a short walk to Broxbourne station. People who traveled on this train have the right to delay refunds and we encourage them to contact us directly.’

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