Southwest Airlines is introducing a benefit customers will love

Southwest Airlines is introducing a benefit customers will love

The airline industry, as well as the rest of the world, was put on the ground when the covid hit in March 2020.

Eventually, some flights became available in 2020 with improved security measures, but relatively few people felt like taking the risk. So it was no surprise when The International Air Transport Association confirmed that 2020 was the industry’s worst year ever.

Demand quickly picked up again when vaccines became available in 2021, but it was hardly smooth sailing (or smooth flying) from there, as luggage kept getting lost and flying became more expensive than ever, with ticket prices up 25%, due to factors such as ranged from inflation to labor shortages to the skyrocketing price of fuel.

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